RhynoCare

Milestones

Relaunch.

Redesigned from the ground up - April 2024

Connected.

Integrated digital provider payment solution - September 2024

Secured.

Implementing SOC2 controls - May 2025

Overview

RhynoCare provides virtual and mobile healthcare services across Ontario, connecting patients with healthcare professionals from the comfort of their homes — seven days a week. Using integrated technology, RhynoCare delivers comprehensive virtual, at-home, and mobile care options to the communities they serve.

The Challenge

RhynoCare's original SaaS platform, built by an overseas vendor, served as a rough MVP but struggled with stability, usability, and scalability. They needed a complete rewrite — not just improvements — using modern technologies that could support their growth, security standards, and long-term vision.

The Solution

We partnered with RhynoCare to rebuild their platform from the ground up:

Designed and developed a custom EMR (Electronic Medical Record) system tailored to their workflows.
Built the application using a Remix backend and a React frontend for maximum performance and flexibility.
Created a new, user-friendly UI/UX design, giving the platform a modern, intuitive look and feel.
Integrated secure video technology for patient-provider communication.
Implemented a fax solution, enabling providers to send prescriptions directly to pharmacies.
Built a calendar and reminder system with automated email and SMS notifications.
Developed a custom authentication system to tightly control access and security.

The Result

The new platform allowed for a seamless transition from the old system to the new — with major improvements in performance, security, and user experience:

Reliable, secure communications between patients and providers via video calls.
Streamlined prescription management through the built-in fax system.
Increased patient engagement with automated appointment reminders.
Designed for SOC 2 compliance, ensuring patient health information is handled with the highest security standards.